guv'ment work

actual call placed to Colorado department of Revenue helpdesk:

"department of revenue"
"hi, i'd like to ask a question in regard to non-resident netfiling?"
"what?"
"non-resi-"
"yes, what question?"
"both your website and telephone service claim i can use the net-file service as a nonresident, but as a nonresident i obviously don't have a Colorado driver's license, which is required to use the service."
"you don't have a driver's license?"
"I don't have a Colorado driver's license. I have a South Carolina license."
"Well a legal resident of Colorado should have a colorado driver's license--do you need to apply for one?"
"I Don't LIVE in Colorado. But i earned money there this year. Can I use the netfile service?"
"Have you tried to enter your south carolina driver's license number where it calls for one?"
"It says its for proof of Colorado residency and eligibility, do you think that would work?"
"I dunno, it might."
"And if it doesn't?"
"Well you haven't even tried."
"And when my SC license number doesn't work?"
"You'll have to file paper."
"Then why does your department repeatedly tell nonresidents to use the Netfile service when we obviously can't?"
"Look, you haven't even tried to use your license number. Try that, and if it doesn't work, file paper." Click.

I tried it. It didn't work. I hate the government.